Returns & Exchanges

At Peppermayo, we want you to love your fit, so we offer easy returns within 30 days of delivery for a store credit or exchange. Please ensure all items are in their original condition with tags attached and hygiene seals in place.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Choose Your Resolution

    Select whether you would like a store credit to shop for something new or a direct exchange for a different size or color.

  • 3.
    Package and Post

    Print your generated shipping label, securely pack your items, and drop the parcel off at your nearest authorized postal location.

  • 4.
    Processing and Credit

    Once our warehouse team receives and inspects your return, your store credit or exchange will be processed within 3-5 business days.