Returns & Exchanges
At Peppermayo, we want you to love your fit, so we offer easy returns within 30 days of delivery for a store credit or exchange. Please ensure all items are in their original condition with tags attached and hygiene seals in place.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Your Resolution
Select whether you would like a store credit to shop for something new or a direct exchange for a different size or color.
- 3.Package and Post
Print your generated shipping label, securely pack your items, and drop the parcel off at your nearest authorized postal location.
- 4.Processing and Credit
Once our warehouse team receives and inspects your return, your store credit or exchange will be processed within 3-5 business days.